There may be contacts in your local list - that is, the one on your phone - that do not meet the requirements that SkyApp has for synchronization. Therefore, the transfer fails when SkyApp tries to retrieve your work contacts from Teams/Office 365.
However, you can get around the problem by doing the following.
If you have an iPhone
1. Go to Settings on your phone.
2. Find SkyApp in the list.
3. Remove SkyApp's access to Contacts.
4. Press Reset All Data.
5. Log into SkyApp again.
You work contacts should now be synced into SkyApp.
If you have an Android phone
1. Go to Settings on your phone.
2. Find SkyApp in the list.
3. Remove SkyApp's access to Contacts.
4. Clear cache.
5. Log into SkyApp again.
You work contacts should now be synced into SkyApp.
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