How to upgrade a mobile plan

As administrator you can upgrade the employees mobile plans. You do this via our Self-service tool, and it takes only a moment.

Start by logging in to Self-service – if you have forgotten how, check out this guide.

Once you are in, access the profile of the employee you want to upgrade. You can do this by searching for the employee in the field in the top right corner.


Once on the profile page, click Mobile and then Mobile plan. Use the drop-down menu to choose a new mobile plan for the employee. You can choose from the plans available in your contract with us.

Confirm the change by clicking Save.

The mobile plan has now been changed.

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