It is important to suspend the card as quickly as possible, as you are liable for any use up to the time of suspension.

If you loose you phone, please call us immediately at +45 7733 7171 to have the SIM card suspended. Suspending you SIM card via e-mail is not possible.

Suspending via Self-service

Your administrator can also suspend the SIM card in Self-service - and if you're Teams customer with us, you can even suspend and re-order it yourself as end-user.

Read more about end-user access to Teams Self-service right here.