How can we help?
TDC Erhverv Teams - for you who are employee
Guides
- How to log into TDC Erhverv Teams and get started
- How to create a team and invite your colleagues to it
- How to use Teams as your telephone
- How to collaborate on a file in Teams
- How to invite to and run a Teams online meeting
- How to record and play back a Teams meeting
FAQ
Tools
TDC Erhverv Teams - for you who are administrator
Guides
- How Teams Self-service works for administrators
- How to manage subscriptions in Teams Self-service
- How Teams Self-service views data from your Azure AD
- How to create a group in Azure AD and add employees to it
- Adding Teams Self-service app to the side navigation
- How to fill in the initial Teams Self-service Wizard
Frequently asked questions
Tools
Skype for Business - for you who are employee
Guides
- Welcome e-mail and new password
- Your initial login
- Adding a contact from your company
- Adding private Skype contacts
- Status, groups and sorting
- IM, calls, video calls and file sharing
FAQ
- Teams suppresses Skype for Business on our computers. What's wrong?
- Are we allowed to use a CAA record with our solution?
- What is federation in Skype for Business?
- The phone number in my Skype for Business meeting invite doesn't seem to work. What's wrong?
- What are the differences between Skype and Skype for Business?
- How do I change my password for Skype for Business?
Tools
Telephony and Internet
Competella, Puzzel and Zylinc
Guides
- How to set up Zylinc Novus
- How to move from Basic Authentication to using OAuth for calendar integration in Competella
- TDC Voicemail (AVA) - administrator guide
- An introduction to CC Lite
- Quickguide to PC Reception
- An introduction to CC Touchpoint
FAQ
Tools
- Download PC reception - Enterprise (Competella) for Teams
- Download CC TouchPoint
- Download PC Reception Enterprise (Competella) for Skype for Business and TDC Erhverv Teams
- Download CC Touchpoint Reports user guide
- Download Competella Multimedia Attendant user guide
- Download Competella Statistics user guide